diff --git a/app/task.py b/app/task.py
index 15874ec..511dd22 100644
--- a/app/task.py
+++ b/app/task.py
@@ -121,6 +121,10 @@ def process_message_callback(
     )
 
     record["创建人"] = [{"id": sender_id}]
+    # record["处理人"] = [{"id": sender_id}]
+    record["反馈渠道"] = "机器人"
+    record["工单状态"] = "处理中"
+    record["紧急程度"] = "一般"
 
     history_message_data = get_messages(client, "thread", thread_id)
     lark.logger.info(f"history_message_data: {history_message_data}")